FAQs Frequently Asked Questions

FAQs Frequently Asked Questions

Here are sample FAQs for Aditi Trends Pvt Ltd:

Frequently Asked Questions (FAQs)

1. What is Aditi Trends?

Aditi Trends is a leading online and offline store specialising handcrafted products. We offer a wide range of high-quality items tailored to meet the latest trends and customer needs.

2. How can I place an order on your website?

To place an order:

  1. Browse our website and select the product(s) you want to purchase.
  2. Add them to your cart.
  3. Proceed to checkout and provide the required details.
  4. Complete payment using the available payment options.
    Once the payment is processed, you’ll receive an order confirmation via email.

3. Do you have an offline store?

Yes, we have an offline store called Nari by Aditi Trends Offline Store, where you can explore and purchase our products in person. Visit our website for more details and directions to the store.

4. What are your payment options?

We accept various payment methods, including:

  • Credit/Debit Cards
  • Net Banking
  • UPI
  • Cash on Delivery (selected locations)

5. How can I track my order?

You can track your order by:

  • Logging into your account on our website.
  • Clicking on "My Orders" to check the current status.
    You will also receive updates via email/SMS with tracking details once your order is shipped.

6. What is your return and refund policy?

We offer zero return policy. Customers can only get refund if wrong product delivered within 7 days of delivery if they meet the eligibility criteria. Refunds are processed within 7-10 business days. For more details, refer to our Return & Refund Policy page.

7. Do you provide international shipping?

Currently, we only ship within India. However, we are working on expanding our delivery network to include international locations soon.

8. How can I contact customer support?

You can reach our customer support team through:

9. Are there any discounts or promotions?

Yes, we frequently offer discounts and promotional deals. Follow us on  Facbook/ Aditi Trends , Instagram/ Aditi Trends, and YouTube, or subscribe to our newsletter to stay updated.

10. How do I know my personal information is secure?

We take your privacy seriously and ensure that your personal information is protected using secure servers and encry methods. For more details, check our Privacy Policy page.

 

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